At Wegacabs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our cab booking services. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
- Personal Information: When you book a cab with Wegacabs, we may collect certain personal information, including your name, contact number, email address, and payment details. This information is necessary to process your bookings and provide you with our services.
- Location Data: To facilitate your cab booking, we may collect location data from your device when you access our website or mobile app. This information helps us to provide you with accurate pickup and drop-off locations.
- Log Data: We may also collect log data, including your IP address, browser type, device information, and pages visited on our website. This information is used for analytical purposes to enhance our services and improve your user experience.
Use of Information
- Service Delivery: We use the information you provide to us to process your cab bookings, manage your account, and provide you with our services. This includes communicating with you about your bookings, sending you confirmation details, and providing customer support.
- Personalization: We may use your information to personalize your experience with Wegacabs. This includes recommending specific cab options, offering promotional discounts, and sending you relevant offers based on your preferences.
- Marketing Communication: We prioritize your safety and security. Therefore, we may use your information to verify your identity, prevent fraudulent activities, and ensure compliance with our terms and conditions.
- Safety and Security: With your consent, we may use your contact information to send you promotional emails, newsletters, or SMS alerts about our services, special offers, and updates. You can opt-out of these communications at any time by following the instructions provided in the messages or by contacting our customer support.
Data Sharing and Retention
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT infrastructure providers, and customer support platforms. These providers are obligated to protect your information and use it solely for the purposes we specify.
- Legal Compliance: We may disclose your information if required by law, court order, or governmental authority to comply with legal obligations, protect our rights and safety, or investigate potential fraud or security breaches.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure socket layer (SSL) technology to encrypt your data during transmission and restrict access to personal information to authorized personnel only.
Your Rights and Choices
You have the right to access, update, and correct your personal information stored with Wegacabs. You can also request the deletion of your data, subject to applicable laws and regulations. To exercise your rights or make inquiries about your personal information, please contact our customer support.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on our website, and we encourage you to review the policy periodically for any updates.
Contact Us
If you have any questions, concerns, or feedback regarding our Privacy Policy or data practices, please contact our customer support. We will be happy to assist you and address any.